Privacy Policy

Last updated: March 2026

1. Who We Are

TransportQuoteCompare ("we", "us", "our") operates the website transportquotecompare.co.uk. We are a UK-based company that connects users needing transport services with verified transport companies.

2. Information We Collect

We collect information you provide directly:

  • Account information: Name, email address, phone number, password.
  • Job details: Transport requirements including item descriptions, postcodes, dates, and photos.
  • Transporter information: Company name, description, service areas, verification documents (insurance certificates, licences).
  • Messages: Communications between users and transporters through our platform.
  • Payment information: Processed securely through Stripe. We do not store card details.

3. How We Use Your Information

  • To provide and operate our marketplace service (contractual necessity).
  • To verify transporter credentials and maintain platform safety.
  • To process booking fee payments.
  • To send service-related notifications (email).
  • To improve our service (legitimate interest).

4. Data Sharing

We share your information only as necessary:

  • Between users and transporters: When a quote is accepted, contact details are shared to facilitate the transport.
  • Payment processor: Stripe processes payments securely.
  • Email provider: We use Resend for transactional emails.
  • Hosting: Our site is hosted on Vercel with data stored in Supabase.

We do not sell your data to third parties.

5. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Data portability
  • Object to processing

To exercise these rights, contact us at privacy@transportquotecompare.co.uk.

6. Data Retention

  • Job data: 2 years after completion.
  • Messages: 1 year.
  • Account data: Until you request deletion.
  • Transporter verification documents: Duration of account plus 1 year.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Contact Us

For privacy-related enquiries: privacy@transportquotecompare.co.uk